Terms and Conditions
PLEASE READ CAREFULLY THESE TERMS AND CONDITIONS AS
YOU ACKNOWLEDGE THAT YOU HAVE READ, AGREED AND
ACCEPTED ALL OF THESE ITEMS AS BELOW:
Deposit and Final Payment
Your booking confirmation will be accepted not later
than 30 days prior to departure date by transfer to
our bank account with deposit of 50% from the cost
of the package fare and the balance is full payment
the latest of 7 days before departure date.
Remittance to be sent to the account of:
Payments Details:
I We believe that simply is best that why we always
want to make our payment procedures, as easy as we
can do to our customers. You can make payments in
U.S. $, Euro, For the reservation or advance
booking, you can wire deposit in our company bank
account as follow:
MANDIRI DOLLAR BANK ACCOUNT
Name:
Nur Ihsan
Bank:
PT Bank Mandiri (Persero) Cakranegara Branch,
Mataram Lombok Indonesia
Pejanggik street no.20-22
Bank Account No:
145-00-0665360-0
Swift code:
B M R I I D J A
Note:
Please fax or email us remittance transfer form
after payment has been made (To: Nur Ihsan, Fax No:
+62-370-635084)
Cancellation Fee
- If the cancellation is made within 21 days prior
to departure date, the cancellation fee will be 25%
of the cost of the package fare.
- If the cancellation is made within 15 days prior
to departure date, the cancellation fee will be 45%
of the cost of package fare.
- If the cancellation is made within 5 days prior to
departure date, the cancellation fee will be 85 % of
the cost of package fare.
Our Responsibility
We will always do our best effort to ensure your
tour arrangements are running well and satisfying.
However, the locations of adventure trip may be in
remote areas or in the wilderness. The events may
occur in these places are less predictable and
sometimes unexpected being the norm. Despite
painstaking planning, such events cannot be taken
for granted and there will be some elements of
risk-taking as we are dealing with the mighty nature
and other elements. Some places are not having the
same quality of facility, healthy and safety
services that may dictate us to be accustomed for
limited of communications. The road travel may be
uncomfortable and sometimes unreliable. This means
that the itineraries planned should be seen as
statement of intention, rather than contractual
obligation. Accident, illness, unfavorable climate,
disaster, transport difficulties, political
instability, flight cancel and delay or other Force
Majeure might cause the itineraries are amended or
canceled. Nevertheless, we will do everything within
our control to minimize the effects of the enforced
changes. We do need your understanding if our staffs
or local guides make some alterations which are
necessary with or without consulting to clients due
to above cases.
We will accept liability for only to the extent of
any loss or damage sustained by you as a result of
our negligence. However, we do not accept any
liability in contract or in a tort (actionable
wrong) for any injury, damage, loss, delay,
additional expense or inconvenience caused directly
or indirectly by the Force Majeure or other events
which are beyond of our control and which are not
preventable by reasonable diligence on our part
(including but not limited to war, civil
disturbance, inclement weather, riots, fire, floods,
government regulations, labor or industrial
disputes, Act of God, etc). We will assist you in
rescheduling of flights and organizing suitable
accommodation, transportation, meals, etc. But all
costs will be borne by customers if the
circumstances occur.
Voucher / Exchange ORDER
Please issue one voucher for all service required,
clearly explaining service to be provided and
itinerary should be forwarded with the vouchers and
only these detailed service will be provided.
Copies of both voucher and itinerary must be
received before arrival of client. Please address
your voucher / exchange order to Lombok Trekking
Travel
LIABILITY
although no effort will be spared to provide the
requested service Lombok Trekking Travel acts only
agent for transportation company
Hotels, car operation and other contractors will
therefore have to disclaim responsibility for any
lost damage, accident or other change of schedule
caused or irregularities arising from circumstances
beyond their control.
Lombok Trekking Travel also reserves the right to
change the itinerary with or without notice if in
the best interest of all concerned.
Exchange Rates
All in this tariff rate quoted are in U.S. $ dollar
and the local currencies of the countries concerned
unless otherwise stated.
Tax
Airport taxes are not included in our quotation.
VALIDITY
This tariff is valid for the calendar of the year or
effective: March 2008 - April 2009 Transfer Transfer
rates include: meeting and greeting, assistance with
arrival and departure procedures at Airport, Sea
port, port and Station Hotel. Porterage less during
transfer operation at Airport, Sea port, hotel and
transportation by air conditioned of travel
reservation.
HOTEL
Hotel accommodation is in based on sharing in air
conditioned, twin bed room, with private bath or
shower unless otherwise indicated, single room
supplement are indicated.
Lombok Trekking Travel has special volume discount
group rates at many hotels in the region. All rates
Nett Lombok Trekking Travel Service
TRANSPORTATION
The best transportation is available Lombok Trekking
Travel utilizes coaches and owned by its operating
companies and associations.
Standard of service
Lombok Trekking Travel guarantees to provide the
high standard of service with in the limitation of
the destination involved.
Whole sales facilities
Office space and facilities are available in Lombok
Trekking Travel Service operating office for tour
coordinators of volume group movement. Rental charge
will be related to be volume of business generated
for Lombok Trekking Travel. Hospitality uniformed
staff desks with attractively maybe arrange
principle at hotel group for regular arrival and for
dispensing information comes out of optimal
sightseeing tour and making meal rearrangement.
Facsimile, telephone facilities are available in
principle areas to tour leaders. All charge will be
debited back to the company concerned.
Refunds
No refund will be made for any unused services
included of the tours.
Travel Documents
All visitors to Indonesia must be in possession of a
valid passport (+6 months valid) and having proof of
onward passage (return ticket). A visa is required
for tourists visiting Indonesia from many countries.
The visa can be obtained at your point of entry
airport (check Indonesia Embassy website for a
complete list). Airport visas can be up to 1 month
and are non-extendable. Please consult your Embassy
for help in acquiring the proper visa before
entering Indonesia.
Travel Insurance
You are strongly recommended to purchase your own
travel insurance for trip cancellations,
hospitalization, medical evacuation, loss of
baggage, etc. So please consult with reliable travel
insurance companies.
All the staffs of P.T Lombok Trekking Travel Service
Company will work hard and find the greatest
solution to overcome any problem which may occur
during the tour, but you should be aware that some
things could be beyond of our control.
In order to avoid any misunderstanding that might be
happened between us, during or after the tour.
Please read carefully all above information and let
us know if you have questions related to the entire
tours. We will answer for all of your questions and
inquiries with our hearts. |
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